Getting Started

How do I change how my Documents are viewed?
There are two different ways that you can view your Documents: List View and Card View. There are benefits to using either view as they will display your do...
Fri, 3 Mar, 2023 at 12:51 PM
How do I navigate through my Documents and Folders?
At any time you can navigate to other documents, folders, and folders sets with your “Files” application. In the white bar at the top of your screen, you wi...
Mon, 27 Dec, 2021 at 3:48 PM
How can I delete my Files?
Keep&Share makes it easy for you to manage your files by keeping a command bar at the top of your Files section: Download, Share, Copy, Move, Archive, a...
Fri, 3 Mar, 2023 at 1:05 PM
What is the Document “Trash”?
Whenever you delete Documents or delete Document Folders in your account, those documents are sent to the “Trash.” When you delete Document Folders, the fol...
Mon, 27 Dec, 2021 at 3:59 PM
How do I create Folders and Folder Sets?
There are two levels of organization in your File, Photo, Address, Discuss and Bookmark applications. The top-level folders are called “Folder Sets” and the...
Fri, 22 Nov, 2019 at 9:52 AM
What is the difference between my "public" and "private" folders?
When you first open your "Files" application you will see two folders: a "Private" folder and a "Public" folder. By default, t...
Tue, 15 Dec, 2020 at 4:33 PM
How do I change the name of my folder?
There are two levels of organization in your File, Photo, Address, Discuss and Bookmark applications. The top-level folders are called “Folder Sets” and the...
Fri, 3 Mar, 2023 at 1:09 PM
How can I move a folder?
There are two levels of organization in your File, Photo, Address, Discuss and Bookmark applications. The top-level folders are called “Folder Sets” and the...
Fri, 18 Jun, 2021 at 1:18 PM
How do I delete a Folder of Documents?
Aside from deleting single Documents in your account, you can erase entire batches of Documents by erasing Document Folders. When you delete your Document F...
Fri, 18 Jun, 2021 at 1:33 PM
What are Document tags?
“Document Tags” are tags that you can assign to files in your account in order to label and color code them. Tags help you to visually link together simila...
Fri, 3 Mar, 2023 at 1:15 PM